Fraud and pathetic customer service

This is the most unprofessional and most horrible e-commerce portal I have come across. This was the first time I ordered few things from Ajio.com but I recommend everyone not to purchase anything from here. They’ll first show some of the fancy things on their site and when you order you need to wait for partial shipping and then they send out an SMS on cancellation the next day. I have no update on refund yet. Their customer service number does not seem to work and it has nothing to do with the ongoing pandemic since I waited for 12 minutes and finally an automated response says to rate the call, when I was unable to speak to any customer representative.

This is a serious escalation that I will now make to the management and the founders of this organization since you are no longer trustworthy and won’t get any respect from your consumers going forward. Better shut your shop.