Flipkart Axis 5% CB Issue.

146°
Benevolent
akki.akki
So I purchased a mobile phone on flipkart via Flipkart Axis CC.
but it fetched only 1% cashback instead of 5% cashback.

so raised a complaint and now they are asking me to provide the invoice copy of mobile phone.

she had no anwers when I asked why invoice is needed ?

  • Is it normal that Axis ask for invoice copy to provide 5% CB ?
  • Is it safe to provide the invoice as it contains personal details like IMEI & address ?
  • Shoud i provide the bill or fight with them

PS : this is only transaction in last 6 months which I made. I rarely used this card.

please put some light.
29 Comments  |  
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Deal Cadet Deal Cadet
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I was never asked for invoice. Got 5% without any scams from ScamkartAxis card

Benevolent Benevolent
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even I use to get the cashback without any problem then i stopped using this cc untill i decided to use it in this BBD.
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Helpful Helpful
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What was the merchant name for this txn?

Benevolent Benevolent
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while entering OTP FLIPKART PAYMENTS and WLEP*Flipka in alert sms/mail .
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Budding Star Budding Star
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Try with giving screenshot of order page after hiding address, if they don't agree then give invoice pdf

Deal Cadet Deal Cadet
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I never faced any issues with the Flipkart CC, but they never credited the right cashback for Samsung purchases using Samsung Axis CC done on Flipkart and I'll always had to raise a complaint and then share the invoice. It's okay, they just need it to confirm the purchase and the amount. Strike out the IMEI if you're too worried.

Deal Subedar Deal Subedar
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If Axis is making correction to cashback, when did they credit it?

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Deal Cadet Deal Cadet
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woah
that is risky
i do extensive transactions using my flipkart axis and sbi cc, need to to start tracking the cashbacks that i get

Benevolent Benevolent
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tracking cb on axis cc is very simple as txnwise cb is mentioned in the statement
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Deal Cadet Deal Cadet
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The same issue in most of the axis card, I have faced this with Indian Oil axis rupay card. Don't know how they sent rewards points. Sometimes even 1 points for 100 Rs. transaction which has 0.20 rs value. However. The card published to get 1% cashback (5 rewards points). For some Petrol transaction I had to made complain till RBI portal and finally Axis agreed to credit the rewards points.

Deal Subedar Deal Subedar
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same issue happened with me for MCC WLEP*FLIPKART INTERNEBANGALOREIND. Got 1%cb only instead of 5%. going to raise complaint tomorrow.

Benevolent Benevolent
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let me know the outcome
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Helpful Helpful
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Flipkart Axis CC cashback:
This month's cashback will be credited in next month statement.
Ex: October spend's Cashback will be credited in November month statement.

So you need to wait minimum 32 days.

Deal Cadet Deal Cadet
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I noticed the same thing and have received only 1%.So I was checking my order on flipkart app and found that it is mentioned as, "cashback will be credited in December statement" and for my other orders it is mentioned as "cashback will be credited in next statement".

Deal Cadet Deal Cadet
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Facing same issue with my earphones order got only 1% cashback, transaction came as WLEP*FLIPKA

Will call customer care tomorrow

replyuser
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