Fire tv stick not working

130°
The Alpha
anshu
Hi guys..I have a fire tv stick bought in 2022 and registered with my brother's account. Since my brother's prime account expired I tried to register it with my account ( prime subscribed) however it failed. I factory reset it and now not able to use it, tried all trouble shooting as read on internet but  after choosing language it stucks on update. Called customer care and option given was to ship it to Mumbai through blue dart. I asked for the repair cost and they informed it can be told only after it reaches service centre!! Any other options available? The cc guy told me that I shouldn't have factor reset it as it creates problems... Any dimer with experience in it.. pls suggest/ recommend further action.. 
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Deal Cadet Deal Cadet
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I had the same issue with one of my firestick bought in 2019, had it repaired/firmware updates from nehru place in 2021.... They have a service centre there cost appx 300.

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Talk-Of-The-Town Talk-Of-The-Town
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Factory reset is usually fine. I have factory resetted both of my fire sticks multiple times without any issue.

Is your remote working fine?

The Alpha The Alpha
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Yes remote working fine..

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Pro Entertainer Pro Entertainer
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Change the charger

The Alpha The Alpha
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Let me try this..

Tech Guru Tech Guru
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Since my brother's prime account expired I tried to register it with my account ( prime subscribed) however it failed. I factory reset it and now not able to use it, tried all trouble shooting as read on internet but  after choosing language it stucks on update.

As far I can think of what can cause this situation.

1) DNS issue.
(Router) change your DNS settings to default.

2) Most likely cause is Firmware Corruption.


Only thing you can try as a average consumer is  Flashing/rooting Fire stick.


Check this
https://xdaforums.com/t/how-can-i-reinstall-fir...

@anshu
The Alpha The Alpha
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Flashing/rooting means factory reset..done many times..

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The Alpha The Alpha
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Charger change, hdmi port change, charger cable change, facotry reset again.but not working..stuck on update only..cursing myself ..why I tried to change account..

Deal Cadet Deal Cadet
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I had the same issue with one of my firestick bought in 2019, had it repaired/firmware updates from nehru place in 2021.... They have a service centre there cost appx 300.

The Alpha The Alpha
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Ok...but not staying in Delhi..

Deal Cadet Deal Cadet
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Factory reset and a firmware upgrade (it would prompt for an update when you connect it to the wifi network) should solve your problem

The Alpha The Alpha
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Done factory reset and after that it's stuck on firmware upgrade..it is not able to update..
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