FAKE ITEMS AND FAKE EBAY GUARANTEE

I never imagined a brand like eBay would be so deceptive. I bought what was advertised as a “SAMSUNG” charger for my 84 year old mother who lives in India. It turned out to be a fake. Basically caused a short circuit and caused the power board to burn down. I contacted the seller who admitted fault, accepted my claim advised me to claim under the Ebay guarantee.

Guess what? Ebay Guarantee was as FAKE as the so called Samsung Charger. They rejected a claim under their Guarantee even though the Seller accepted the claim.

Their customer service is non-existent. Most of their links don’t work.

Another thing I noticed was that items kept getting added automatically to my cart! Their customer service was again useless in dealing with the issue – I think the eBay account has no security features and is probably hacked when you’re online.