Exchanging dead phone on flipkart

I asked delivery  person to pass the "switch on" test and see, he told me that if he passed the test then he need to install yantra app on my dead mobile..which is again extra joke..

I exchanged a dead mobile once a few months ago. The delivery executive asked the same thing something like checking imei. I said how can you check imei on a dead phone?. He accepted it and delivered my phone.

Kabadi wale ko bech deta 100-200 mein to maamla thikthak chalta...

You are an old dimer. 

"Now I dont understand what to do..how company like flipkart can do such silly things.."

Please don't ask questions like this. It's scamkart, they can do anything, they no longer surprise me with their silliness. 

I you don't mind. Try paying him chai-pani (100-50 rs). One of my friend did this to get best value for his exchange product. 

No offence but... Company like Flipkart can always do such silly things with silly users.

Pro users don't use FlopKart for shopping value more than ₹499

I exchanged my dead phone 3 months ago. Actually delivery person in my area is same everyday so before order I confirmed with him showing my dead phone. While delivering the order, he processed it quietly and done with exchange. 

Welcome to Walmart of India.

My 2 attempts to use Flipkart exchange were also failures. First time, agent didn't come at all and marked the exchange as "Resident not available as location". Second time, Flipkart removed the exchange after order was submitted.

On a related note, I have had a very good experience (knock on wood!) with exchanges via Samsung Shop / Corporate website. I have exchanged a Galaxy Note8, S9 and S20 - all with display discolouration issues after 3-5 yrs of use but everything else working fine and no physical damage. In each case, the actual value of the phone I got was measly - Rs 200-2000 but Samsung would sweeten the deal with a Rs 5.6k-12k exchange bonus. On two occasions, the exchange bonus was mentioned upfront on the site and 1 time it wasn't mentioned but I still got it. Note that the new phones were also Galaxy S series (current or one generation old); so may be that is a factor too. The exchange is handled via Cashify. I always went for deferred exchange to transfer the data from my old phone.

Got call from fk escalation team. I asked him to guide me on how a dead phone can be switched on. He said his team would "update" me in 48 hrs..

only undertaker can help you.

Got call from fk escalation  team that technical issue resolved and delivery  can be expected  today.

@Stone_man

@sherlock

After rigorous follow up,  escalation team was able to  resolve the technical  issue and new phone was delivered  yesterday  with exchange  of dead phone, as per the order.

Now , no need to switch on dead phone while exchange process.

Flipkart acknowledged  the issue  and resolve it with their delivery  partner.

Sooo, not all things are silly even though,  initially it may  appeared  to be silly.😄

Can we exchange dead feature phone also?

If the exchange is rejected do they refund the pick up charges + secured package fee