Escalation procedure of MSEDCL complaint.

40°
Deal Cadet
APS004

Hi All,

Its been 3 days , since  I have raised complaint of Power supply phase out at my home, but no one from Mahavitaran (Maharashtra Electricity Board) has bothered to take action on it .  Lineman has stopped picking my phone as well  .

I have even sent email to below DLs  , but they gave reply : Your complaint is sent to concerned Department, they will work on it.  

[email protected],
[email protected],
[email protected],
[email protected],
[email protected]

Can someone tell me procedure to escalate my complaint , and also how can I raise complaint to Consumer court (Online method).

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Deal Subedar Deal Subedar
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try tagging them on Twitter

Deal Cadet Deal Cadet
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Issue resolved finally after 2 days.
Contacted consumer-grievance-redressal office Director. He scolded Lineman over phone and lineman was at my home in next 15 min. 

Hardly took lineman 10 mins to fix the issue , for which we were chasing him since last 2 days.

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Tell us how did you contact the consumer grievience redressal office director?

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