Equitas Bank - Revision of charges for SMS Alerts
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I have recieved below communication from Equitas Bank related to change in SMS alerts
Summary
1. 10 free alerts
2. 30 paisa + GST beyond free limit
3. No option to disable SMS alerts
4. Alerts applicable for Credit and Debit transactions
Let me know if anyone recieved similar communication
We would like to inform you regarding the upcoming revision to our SMS Service Charges, which will take effect from 01/11/2024. Transactional SMSs i.e. Debit & Credit SMSs, will be charged beyond the free limit. This change is being carried out in line with present market conditions and is necessary to enable us to provide you with the better services.
Please note that these changes are being implemented to enable us to provide you with better services and will come into effect from 01/11/2024. You may visit our website on the effective date www.equitasbank.com/schedule-of-ch...s/ for the updated Schedule of Charges.
Summary
1. 10 free alerts
2. 30 paisa + GST beyond free limit
3. No option to disable SMS alerts
4. Alerts applicable for Credit and Debit transactions
Let me know if anyone recieved similar communication
We would like to inform you regarding the upcoming revision to our SMS Service Charges, which will take effect from 01/11/2024. Transactional SMSs i.e. Debit & Credit SMSs, will be charged beyond the free limit. This change is being carried out in line with present market conditions and is necessary to enable us to provide you with the better services.
Please note that these changes are being implemented to enable us to provide you with better services and will come into effect from 01/11/2024. You may visit our website on the effective date www.equitasbank.com/schedule-of-ch...s/ for the updated Schedule of Charges.
Disclaimer
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https://www.desidime.com/comments/permalink/10414080
Recently they have also reduced FD rates and savings account interest rates.
https://www.desidime.com/comments/permalink/10414407
Yes. It is due to reduction in repo rate by RBI I believe
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https://www.desidime.com/comments/permalink/10467666
Gentle remainder to Equitas account holders!
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I have Niyox account with Equitas contacted them for clarity on this and below message is recieved
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Dear Customer,
Greetings from Niyo!
Upon your concern regarding the SMS alert charges levied by the bank, please note that effective 1st Nov’24, the bank will be charging 30 paise per SMS beyond the free limit of 10 SMS per month for debit & credit alert charges as a service type for our users.
Also, we regret to inform you that there is no option to disable this facility since, as per banking guidelines, sending SMS for all transactions is mandatory.
For further information, we'd like to ask you to please contact Equitas Bank at [email protected] with your concern regarding account details or call customer care number +91-44-6965-4600; they'll be able to help you with this.
We appreciate your patience and understanding in this matter."
Please use the same draft for all queries related to the request for disabling the SMS facility.
Regards,
Mohammed Khadir
Team Niyo