Equitas Bank closing account on the basis of non serviceable location
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I have used the account for atm withdrawal mainly and some small value UPI transactions.
Any one else recieved this?
Update:
Dear Customer,
Greetings from Equitas Small Finance Bank !
At the outset, we request you to ignore our previous email's subject line, "Potential Suspicious Account," as it was incorrect and may have caused concern. Please be assured that there are no security issues with your account. This decision is solely based on our service availability.
We recently reviewed our serviceable areas and noticed that your pincode is currently outside our coverage zone. Unfortunately, this means we cannot continue to provide services to your Equitas account # XXXXXXXXXXX4.
To ensure a smooth transition, we will close your account on 15-11-2024. You will receive the refund of any unused balance, to your bank account linked to your Aadhaar (or) will be paid as a Demand Draft by dispatching it to your communication address registered with us.
We appreciate your understanding and apologize for any inconvenience.
Thank you for choosing our services.
Thanking You
Yours Sincerely,
For Equitas Small Finance Bank Limited
(This is system generated email, and Please do not reply to it)
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I did. Since last few months they are closing accounts in tranche which were opened through various neobanks.
Same happened to that account 2 months back
Got the email for my NiyoX account last night. This is good for me, because I wanted to close this account, but they disabled Account Closure option on the website (last year, we could close account by Live video verification with Bank agent). NiyoX have shifted to SBM. There is a post from a member on TecnoFino forum from June, he changed his address to serviceable pincode and was allowed to continue using account. Then they closed it anyway, so he complained to RBI ombudsman and got account back. That's an option, for anyone looking to retain this account. Another member has received letter giving him option to keep or close the account. Account will be closed exactly 6 weeks from the date email was received.
Yes i also received the same, in the subject they mentioned suspicious but in the body I'm not in the serviceable area.
thats apart, My Federal bank from Fi app, also sent me the mail like Credit freeze (saying irregular transactions) but they are not responding to emails, IVR etc, even they blocked my number from Tollfree also, Just the bot in call is saying me to check email that i got credit freeze and submit details. is the same happened to anyone
??
Fi is getting dangerous day by day after reading all those comments
I have opened through Freo and received the same email yesterday stating I'm not in the serviceable area.
I am in serviceable area.Still I got the email from equitas.i also have FD with the bank.How to avoid closure?
![Grocery Maaza Mango 1.2 L [location specific]](https://cdn3.desidime.com/topics/photos/1897713/medium/Screenshot2024-12-26at5.08.00PM.png?1735213206)
Yes, i also received this