defective and poor quality product

THIS IS THE MOST USELESS AND HOPELESS SITE TO SHOP ONLINE NO PROPER CUSTOMER SUPPORT THEIR DIFFERENT EXICUTIVE SAY DIFFERENT THINGS THEIR MAIL DEPARTMENT IS DIFFERENT AND CUSTOMER CARE IS DIFFERENT NO COORDINATION BETWEEN BOTH SERVICES MAIL N CUSTOMER CARE THEIR PRODUCT QUALITY IS VERY VERY POOR THEY WRITE ON THEIR T SHIRT 100%COTTON WHICH IS NOT 100% COTTON I MYSELF BEING A TEXTILE ENGINEER HAVE TESTED THEIR PRODUCTS THEIR PRODUCTS ARE BLENDED NOT 100% COTTON NOT AT ALL COMFORTABLE TO WHERE STREET SIDE APPREALS ARE WAY FAR BETTER THEN THIS THEY USE CHEAP QUALITY DYE  AND CHEMICALS IN MANUFACTURING OF PRODUCT THEIR COLOUR BLEED WHILE WASHING THEY USE CHEMICALS WHICH CAUSE CANCER WHEN COMES IN CONTACT WITH SKIN THEY USE CHLORINE IN MANUFACTURING OF PRODUCT I HAVE GOT SAME PRODUCT DEFECTIVE  FOR 2 TIMES AND THEY SAY IT IS OUR POLICY YOU NEED TO SEND US BACK THE PRODUCT THEN ONLY WE WILL REFUND YOU CAN YOU IMAGINE WHAT KIND Of QUALITY CHECK THEY ARE HAVING THEY SEND SAME PRODUCT DEFECTIVE FOR 2 TIMES AND I HAVE ORDERED 6 PRODUCTS OUT OF WHICH I GOT 3 PRODUCT DEFECTIVE AND THEIR SUPPORT TO CUSTOMER IS HOPELESS THEY SAY THEY WILL REPLY MAIL IN 48 HOURS BUT THEY DONT REPLY IN 3 DAYS ALSO AND THEY DONT REPLY PROPERLY I  M SHOPPING FROM MAY ONLINE WEBSITE BUT THIS IS THE WORST AND MOST PATHETIC SITE TO SHOP AND THEY SAY THEY ARE" INDIA’S FIRST EVER ONLINE SHOPPING STORE " BUT THEY ARE NOT THEY ARE FRUAD