croma double payment issue last 2 month for single order twice payment by UPI .
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Most of the very pain in croma order amount 14600/- two time payment by UPI one pay from idfc and second axis . First amount refunded instant during cancel order but second not yet refunded or any order placed.
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https://www.desidime.com/discussions/croma-double-payment-issue-last-2-month-for-single-order-twice-payment-by-upi?post_id=10566344#post_10566344
Also contact but not resolved yet
https://www.desidime.com/discussions/croma-double-payment-issue-last-2-month-for-single-order-twice-payment-by-upi?post_id=10566463#post_10566463
Apply UPI chargeback from Axis bank.
Also check your UPI ID, sometimes refund credit to your UPI ID and if default UPI ID set any other banks then you will get refund on your primary bank account.
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Did you contact customer support,?