credit card payment issue
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Happened same with me last year. Advice when emailing to customer care mention that you raise with RBI. After mentioning that, my refund happened in 3 days
I raised multiple complaints and after that they refunded as Aeronpay Ecash but they made my account inactive and not able to use that cash.
Even they are not replying to my emails . Ant way to actyive the account?
To which card, of how much and using which payment mode you did the transaction?
Brother i used HSBC credit card of 20k 30k 30k respectively.
You can always file chargeback
How can I file chargeback.. almost 20 days ho chuke he payment kiye but abhi tak amount credit nhi hua he.. customer service wale same response dete he we are working on it.. pls help me guys.. 1.5 lacs AERONPAY application ne hold kr lia na refund kr rahe he na card me settle kr rhe he
Great.. bhai mera to abhi tak amount fasa hua he.. itni complaint krni but abhi tak kuch refund nhi hua he
My money stuck in their wallet for last 5 months . After several complaints they refund in ecash last month but again no option for bank withdrawal.So i recharge cc again pending and money stuck in aeronpay loop transaction , pending complaint,refund ecash .
Please help to raise complaint through Rbi ombudsman no option for prepaid wallet Aeronpay.
Happened same with me last year. Advice when emailing to customer care mention that you raise with RBI. After mentioning that, my refund happened in 3 days