credit card payment issue

38°
Deal Newbie
rahulgswl121503
Need help guys.. i have made multiple transactions of credit card payment from AERONPAY application. Most of them have not been credited to the card. Its already been 7 days since I made payment. Already mail to their customer service but no response received yet.

Kindly help
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Finance Ninja Finance Ninja
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Happened same with me last year. Advice when emailing to customer care mention that you raise with RBI. After mentioning that, my refund happened in 3 days

Finance Ninja Finance Ninja
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Happened same with me last year. Advice when emailing to customer care mention that you raise with RBI. After mentioning that, my refund happened in 3 days

Deal Cadet Deal Cadet
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I raised multiple complaints and after that they refunded as Aeronpay Ecash but they made my account inactive and not able to use that cash.

Even they are not replying to my emails . Ant way to actyive the account?

Deal Newbie Deal Newbie
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To which card, of how much and using which payment mode you did the transaction?

Deal Newbie Deal Newbie
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Brother i used HSBC credit card of 20k 30k 30k respectively.

Deal Newbie Deal Newbie
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You can always file chargeback

Deal Newbie Deal Newbie
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How can I file chargeback.. almost 20 days ho chuke he payment kiye but abhi tak amount credit nhi hua he.. customer service wale same response dete he we are working on it.. pls help me guys.. 1.5 lacs AERONPAY application ne hold kr lia na refund kr rahe he na card me settle kr rhe he

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Deal Newbie Deal Newbie
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Great.. bhai mera to abhi tak amount fasa hua he.. itni complaint krni but abhi tak kuch refund nhi hua he

Deal Newbie Deal Newbie
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My money stuck in their wallet for last 5 months . After several complaints they refund in ecash last month but again no option for bank withdrawal.So i recharge cc again pending and money stuck in aeronpay loop transaction , pending complaint,refund ecash .

Please help to raise complaint through Rbi ombudsman no option for prepaid wallet Aeronpay.

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