Credit card bill payment got rejected.

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Deal Newbie
shayu

My credit card payment of 15k Rs made from Payment wallet was rejected by bank (HDFC credit card.)

Since i paid from payment Wallet it should credit to my paytm wallet immediately.

I paid it yesterday , around 1PM will it take more time.

Please suggest me what to do , Thanks in advance

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WhatsAppImage2024-01-08at08.27.291

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Budding Star Budding Star
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use payzapp app to pay for HDFC cc

Deal Lieutenant Deal Lieutenant
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any benefit?
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Generous Generous
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Wait, until they reverse the transaction for you.

Deal Newbie Deal Newbie
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In the transcation history its showing the refund has been initiated. If its debit card or netbanking then i can understand it is taking time.
But for wallet it should come quickly 
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Deal Newbie Deal Newbie
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Bro yours was bank account  to credit card bill payment through paytm application.
My process is to credit card from paytm wallet , through paytm application.

Paytm wallet refund whom should i contact ??
Helpful Helpful
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go through my thread you will find solution @shayu
Deal Cadet Deal Cadet
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@shayu I have the same issue on 7 jan for HDFC payment. Although the status is similar to yours and mine was also from wallet. No refund yet of approx 35000. Chat bot are useless. Is there any way to contact them? Were you successful?

Deal Newbie Deal Newbie
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no i am just waiting for the refund , which might be their actually time to refund 4 to 7 Days.

Let me know if any update from you

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Deal Cadet Deal Cadet
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As an update, other larger sum of  money received back in wallet on Tuesday night. I followed up on support tickets only. But i guess this is PayTM’s income strategy to keep money with themselves for 7-8 days which can give them good income for the blocked amount they handle. 

Deal Newbie Deal Newbie
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Can you please explain what is the process.

Because I am not able to see way to raise the ticket.

If any email Id of payTM please suggest 

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