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CLARIFICATION: Swiggy Instamart - Cred Option is not visible in payment options. I have same active number registered with cred and swiggy

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Comrade
Mayur_Pune
Swiggy Instamart - Cred Option is not visible in payment options. I have same active number registered with cred and swiggy. NOTE: Both cred and swiggy apps are updated.
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Tech Guru Tech Guru
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Swiggy users and Cred are kind of in hide & seek game. Either cred is good at hiding itself or swiggy is good at hiding cred, either way, cred is not always seen on swiggy’s payment options.

Comrade Comrade
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so true .. till 1 week cred option was visible .. but from today morning .. again not visible..
I am getting in touch with swiggy support on mail + cred support in twitter ..
Lets see if i get lucky

UPDATE FROM SWIGGY TWITTER SUPPORT: “Also, the payment option isn’t rolled out to everyone, it is only available to a few for testing purposes.”

NOTE: Both cred and swiggy apps are updated.

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Comrade Comrade
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I guess its still randomly visible in payment options !

Anyone update me if i am wrong.
Thanks !

Deal Cadet Deal Cadet
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Is there any extra benefit if we pay through cred pay?

Deal Lieutenant Deal Lieutenant
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50 Off On 100

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Deal Cadet Deal Cadet
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earlier it showing at payamnet page…now cred pay option gone …how it will come again??

Deal Lieutenant Deal Lieutenant
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Culprit is Swiggy not CRED

Deal Cadet Deal Cadet
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Use Swiggy in dual app and try login with your primary mobile number linked with Cred. It will show Cred payment option.

Helpful Helpful
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.

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Deal Lieutenant Deal Lieutenant
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https://cdn0.desidime.com/attachments/photos/718917/medium/IMG_20211016_120138.jpg?1634366064

Comrade Comrade
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are you always getting cred option..Till 14oct , i was getting cred .

Both Cred and swiggy nos are same
Both apps are updated.

Thanks.

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Benevolent Benevolent
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Any update on this?
Both my apps are updated still I can’t view this cred option while checking out.
PS- I’ve used this earlier but still fearful sleepy

Deal Cadet Deal Cadet
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anybody’s credpay option again came?

Comrade Comrade
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nope not for me ..

THOUGH, after following up with swiggy , i got the below mail update -

{
Dear Mayur,

Greetings from Swiggy!

Thank you for writing us back and apologies for the delay.

Consider our sincere apologies for the unpleasant experience.

Please be informed that the cred pay option is not visible to some of the users who used it before and the the option will be visible completely for all our users soon.

Meanwhile we request you to keep an eye at the payments page of your swiggy app.

We hope that your experience with us is better in the future.

Please note that this thread is now being closed.
}

Heart of Gold Heart of Gold
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I logged on

device: redmi note 9 pro

App version : 3.7
Cred : not available
Account: primary
,…………………………….

Device : redmi note 5 pro
App version : 3.7
Cred : available
Account : primary

Seems cred option is available for all users but for not all devices.

Deal Subedar Deal Subedar
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I am not able to see the Cred pay option in any of the apps. Vi, Swiggy etc. How to fix this?

Like Magnet Like Magnet
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Recently there was some issue with Cred and disabled on all apps. I checked with Dunzo team and they confirmed that issue with Cred and removed credpay option for timebeing.

Today, i can see cred pay option on dunzo again but with warning sign of low success rate.
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