I had a Citi card with -1800 balance, now that card isnt showing in Axis app?
citi axis migration - two adressses got merged
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I have given my native address a 15 years back, which is on aadhar for citi credit card .Now for all other cards I have given current address.
Now after citi axis migration,when I checked both adresses wrongly merged ,due to which both of the addresses showing wrongly.I mean H.No. from one address and citi from another address.
Pls check yours and update.
What should I do. When I try to update,it's taking only aadhaar,driving licence to update.
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Looks like they are still migrating and settling the transactions data.
Give me them some time to settle everything.
No need to panic.
and include rbi if not got satisfactory response.
First I will try to fix by calling CC,if it not works then will follow suggested procedure
They are asking on card page like which address you would like to set as the communication address.
I had no relationship with Axis, so all migrated as is from my citi. No issues observed with Savings account, term deposits, credit card and add on card... All captured correctly... Unable to verify reward points as it seems still under maintenance.
Created my net banking access smoothly with new customer I'd they provided
check in migration details. there the updated address for delivery of new card is shown. is it correctly reflected. in my case, under migration, the present address for cust ID (with other axis products) is reflected. but it is also asking for setting of address and that is shown as old address that is no longer used. seems to be some technical issue.
Check now... They applied annual fee today into my cc... I got a waiver message from citi last month that I met spend limit for fee waiver
Pathetic Axis... I should have closed when I got message of sell out itself!!!
More over my annual fee is 500 but they applied 1000... Worst
I had no relationship with Axis, so all migrated as is from my citi. No issues observed with Savings account, term deposits, credit card and add on card... All captured correctly... Unable to verify reward points as it seems still under maintenance.
Created my net banking access smoothly with new customer I'd they provided