CC bill payment failure via JioFinance App

161°
Deal Cadet
baapuji

Hi,

I am trying to pay my CC bills via JioFinance App using my HDFC Easyshop Platinum DC to get 1% Cashback.

For testing how long does it take to reflect the payment in CC transaction I was successfully able to make a small transaction. But any subsequent transaction, Bank OTP page doesn't even open. I have tried to pay the Bill for Axis & HDFC CC, but payment simply fails saying "in progress"

1000012040

is someone aware about this? or someone know a fix for this?

Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
Top Comments
Deal Subedar Deal Subedar
Link Copied

@baapuji Facing same issue. Were you able to resolve it? @abhishek012 Any input on this?

Deal Cadet Deal Cadet
Link Copied

yeah, instead of saving the card (tokenization) simply enter the card details every time you need to pay.

if you have already saved the card, you can still click on "add new card" and can enter the same card again (but this time if it asks to save the card, don't save it)

I guess their tech team has messed up the tokenization implementation somehow. toungueout

12 Comments  |  
7 Dimers
  • Sort By
Deal Cadet Deal Cadet
Link Copied

Probably you over paid, you will get refund in 3-5 days


don't pay the cashback amount or use cashback amount than pay

Deal Cadet Deal Cadet
Link Copied

my bill was around 7K, i only paid ₹100 via Jio app till now, which is already reflecting in my cc transations.

Deal Subedar Deal Subedar
Link Copied

@baapuji Facing same issue. Were you able to resolve it? @abhishek012 Any input on this?

Deal Cadet Deal Cadet
Link Copied

yeah, instead of saving the card (tokenization) simply enter the card details every time you need to pay.

if you have already saved the card, you can still click on "add new card" and can enter the same card again (but this time if it asks to save the card, don't save it)

I guess their tech team has messed up the tokenization implementation somehow. toungueout

View 3 more replies
Deal Captain Deal Captain
Link Copied

Paying through debit card the payment is not through...

Have paid once of Rs.100 for testing purposes it was successful then all the other transactions are failing if tried to pay through debit card

Tried with UPI option and the payment has no problem in going through

Is there any workaround for this issue

Trying with HDFC platinum debit card

Helpful Helpful
Link Copied

Have you saved your card? Tokenization has some issue on jio finance. Try entering card details as new debit card and checkout without saving it again.

Finance Mentor Finance Mentor
Link Copied
That's a good point worth considering...
View 2 more replies
replyuser
Click here to reply
Reply