Blinkit's Shady Refund Tactics
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I'm disappointed with Blinkit's recent customer service experience. After they canceled my order, they refunded the amount as a 30-day promo code. This is unacceptable, especially considering it was their mistake.
The SMS wording implies it's a free gift, not a refund. While the amount may seem small, it's the principle that matters. What if it were a larger sum? Would they still issue the refund as a promo & impose a time limit?
Customer service has been unresponsive and refuses to rectify the issue.
From the comments, it's obvious that Blinkit is doing this for bigger order amounts (1k+) too.
I've taken to Twitter to voice my concern. Please show your support by liking and retweeting my post.
https://x.com/abhishek4996/status/1852280399625...
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They give two option to source or as coupon
Who even takes money in coupon
Also raise complaint on consumer portal. Mention the whole problem and response ever had with them for this matter.
I was locked in this shady practice. When my network was bad, an order was placed accidentally. As default AMAZONPAY wallet is deducted and I immediately raised cancelation request.
Bang! I got my refund in coupon worth 1999. I left in no-option other than ordering some stuff
Pls like and retweet my post if possible.
Same thing happened to me, amount was 1300. Despite asking refund in source, was given as coupon
Pls like and retweet my post if possible.
Same happened with me..without asking, the algorithm directly refunded in coupon
Cod tha?