Beware !! Fraud by Paytm !!!

Paytm has frauded my to the tune of 557 rs by showing some payment to dominoes pune, where as I didn’t was not even in hyderabad that day and didn’t recieve any sms. When I had taken up the issue with them they say the transaction is done. How could someone with different phone number pay from my number. see the trailing email and you will know how paytm is frauding, also check your accounts.

Muralidhar M <****@gmail.com> Sat, Sep 5, 2015 at 4:37 PM
To: support <[email protected]>
As you can see, I haven’t made the payment, as it is not my number or city and any payment made to merchant/vendor will be final, I am not asking the merchant to refund my amount, Paytm has to refund it as the order was made without my mobile number or authentication.

Kindly refund the amount at the earliest.

On Wed, Sep 2, 2015 at 12:47 PM, support <[email protected]> wrote:

Dear Customer, Thank you for writing to Payment Gateway Support. This is with reference to your e-mail dated August 31, 2015, regarding the status of your payment. We regret to inform, as informed by the merchant, that the service of transactions has already been delivered. Hence, they are unable to reverse the transactions. Beneficiary details pasted below.

dominoes order id 36314997 email [email protected] mobile 9786453120

Also, we request you to please approach the relevant Cyber Crime Cell and lodge a complaint, which we trust, will be dealt effectively by such crime. Warm Regards, Sharon Fernandez Payment Gateway Support BillDesk From: Muralidhar M [mailto:* Sent: Monday, August 31, 2015 4:50 PM To: support Subject: Re: Your payment to BILLDESK for Rs.557.00 was Successful I had not transacted for any dominoes payment at 10:42 pm, I doubt whether dominoes takes deliveries post 10 pm. I also didn’t receive any payment sms. This must have been a security flaw of paytm and I do not wish to pay for that. Further, you had not shared any information regarding who has placed the order, phone number, address etc., which would also enable both of us to understand that I had not made the transaction. Please escalate the issue to suitable authority or let me know the email of your nodal/appellate/redressal authority for necessary action. On Mon, Aug 31, 2015 at 4:27 PM, support <[email protected]> wrote: Dear Mr. Muralidhar, Thank you for writing to Payment Gateway Support. This is with reference to your e-mail dated August 28, 2015, regarding the below mentioned query.. We regret to inform, as informed by the merchant that the service of transaction has already been delivered. Hence, they are unable to reverse the transactions. Warm Regards, Sharon Fernandez Payment Gateway Support BillDesk From: support [mailto:[email protected]] Sent: Friday, August 28, 2015 2:24 PM To: ‘Muralidhar M’ Subject: RE: Your payment to BILLDESK for Rs.557.00 was Successful Dear Mr. Muralidhar, Thank you for writing to us. We understand your concern regarding the Disputed transaction done using your e-wallet account. Please find details of transaction below pasted for your kind perusal. Sr.No Merchant ID Transaction ID on our (Indiadeas.com) platform Merchant Reference ID Transaction Date and Time (IST) Transaction Amount (Rs.) 1 DOMINOS DPT23987147433 9786453120-36314997-66744 27/08/2015 22:40:19 557.00 Mentioned transaction has been settled and successfully processed to merchant DOMINOS. Further We have contact merchant for their necessary action in this regards and shall get back to you as soon as any feedback is received. Warm Regards Sharon Fernandez Payment Gateway Support BillDesk From: Muralidhar M [mailto:****] Sent: Friday, August 28, 2015 12:20 AM To: [email protected] Subject: Fwd: Your payment to BILLDESK for Rs.557.00 was Successful Madam / Dear Sir, I haven’t made any payment for BILLDESK Order #DPT23987147433 kindly reverse the following payment and also let me know who had made the transaction -———- Forwarded message -———- From: <[email protected]> Date: Thu, Aug 27, 2015 at 10:42 PM Subject: Your payment to BILLDESK for Rs.557.00 was Successful To: [email protected] Hi there! You just made a payment to BILLDESK Rs. 557.00 was deducted from your Paytm wallet. Your updated Paytm wallet balance is Rs 44.74. For future reference, your transaction id is 436707117. If you need any further assistance, please email us at [email protected]. Thanks, The Paytm team How likely is it that you would recommend Paytm Wallet to a friend or a colleague? Very Unlikely ( ) 0 ( ) 1 ( ) 2 ( ) 3 ( ) 4 ( ) 5 ( ) 6 ( ) 7 ( ) 8 ( ) 9 (X) 10 Very Likely [Submit] Your response will be recorded. We’ll use it only for the purpose of improving our services! Disclaimer: Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications. Available on 24×7 Customer Care We would love to hear from you. Just write to us at [email protected]. — Murali — Murali

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Murali