Bad experience from both TrUemeds.com and TATA 1mg.com

131°
Deal Subedar
Desidime User

1)) truemeds.com
They are asking 49 delivery charges, even though no such charges sgown at order page after confirmation and,
Doctor behaved like sales person, he asked Sir we have different brand which are lower price will u like to change your order😠😣

2)) tata 1mg.com
Doctor called and said order processed fully
Then mail came without any prior information, order is out of stock , so we can deliver half of your order
Here, refund of 1mg cash

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Even pharmeasy does the same.. after doctor consultation call.. A representative will call from pharmeasy and will readout our ordered medicines list later will canvas for other otc products.
Always there will be some items excluded in order by saying “out of stock” when despatched .. How come an ordered item becomes out of stock 😞

Deal Captain Deal Captain
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Never tried such big brands for medicine orders.

Try Apollo Pharmacy if they deliver in your area. Nothing fancy discounts usual 15% and delivery within 2 hrs. Good support via Whatsapp if needed.

When I’m not in mood to get medicine offline, I use Apollo pharmacy app.

Deal Subedar Deal Subedar
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That is the last
they are the legends of Hera Feri
They will cancel after 4-5 days of keeping u waiting
And after cancellation also stick not updated in main website
And a mrp prices, what logic is tgere to buy in mrp
Avoid that Pharmacy named Apollo as tgey will test tour patience and nothing in the name of support even if tbe order is 7 days late

Deal Newbie Deal Newbie
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Worst customer service is Pharmeasy. After they acquired medlife their customer service has stooped to new low.
Late delivery of medicines , partial reports will be processed for diagnostic reports and customer care executive will have no clue / solution for any of our query.

Pathetic!!!

Deal Subedar Deal Subedar
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maybe yes
all medicines platform have bad to worse support as all are indian startups
still pharmacy has negligible support
and just try apollo u will see y i said its the last

Deal Newbie Deal Newbie
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Agree Apollo’s service is pretty good.

Deal Subedar Deal Subedar
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in Chennai where its HQ are maybe its good

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