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Is it only me or? Axis Neo Rupay Credit Card missing in App? anyone facing this

43°
Deal Lieutenant
DEEPANGEORGE

Hello Dimers,

Today i thought to check my axis rupay credit card on axis mobile app "Axis Open" but viola it vanished when i try to peek the credit card dashboard

Anyone facing this issue?? with axis after recent upgrade of their platform on last Sunday????

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Deal Lieutenant Deal Lieutenant
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Finally figured, contacted customer care and they said my card is temporarily blocked by monitoring team for suspicious transactions , received a mail for this suspicious transaction 4 days back from axis bank i thought they wont block it lol but they did lol grrrrr

which is why it is not visible inside credit card section

now contacted customer care and they took a request to unblock

@all thanks for sharing your helpful views till now:)

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Deal Lieutenant Deal Lieutenant
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Everything is there. Ui changed. Click on credit card s

Deal Lieutenant Deal Lieutenant
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hmm its weird actually, I have 3 axis credit cards 


my other 2 card (myzone and ace) are getting displayed in credit card section 


only this 3rd card vanished INSIDE CREDIT CARD SECTION, but its transactions in home screen is visible in transaction history





i thought this is a bug and using which to apply 4th card xDDDD hahahaha my luck didnt work out, still no successful way to apply 4th card grrrr for me

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Deal Cadet Deal Cadet
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Citi users migration may have overloaded their servers. But why you're suing them? stuck_out_tongue_winking_eye

Deal Lieutenant Deal Lieutenant
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hahahahahah my typo xDDD i thought i typed "using" but mistyped as "suing" hahahaha

sadly poll can't be edited after posted sad

Generous Generous
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Everything is fine for me. Showing all cards including Neo.

Deal Lieutenant Deal Lieutenant
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Finally figured, contacted customer care and they said my card is temporarily blocked by monitoring team for suspicious transactions , received a mail for this suspicious transaction 4 days back from axis bank i thought they wont block it lol but they did lol grrrrr

which is why it is not visible inside credit card section

now contacted customer care and they took a request to unblock

@all thanks for sharing your helpful views till now:)

Deal Cadet Deal Cadet
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What was that suspicious transaction?
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