AXIS-ASAP ZERO BALANCE SAVINGS ACCOUNT HAS BEEN CLOSED NOW.

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Talk-Of-The-Town
sarora
I opened AXIS-ASAP savings account year 2017. Now they have closed it and transfer to other variant without my knowledge on 18/4/2024 which minimum balance limit is ₹12000. On 15th August 2024, they have deducted ₹600 + 108 GST from my savings balance. Then I talked to customer care 18001035577. They are helpless to lodge my complaint and told me apply through their website support on a laptop. I also emailed to nodal.officer@ axisbank.com and pno@ axisbank.com. No result. Then put a complaint on cpgram govt. of India portal. After 10 days my case resolved. They revert back ₹600 and loss of ₹108 gst. They wrote me you go bank change your code. I went to bank at Rajouri Garden, NEW Delhi-110027. Given an application for BASIC SAVINGS ACCOUNT ZERO BALANCE on 29/8/2024. It will take conversion in two days. Any dimer who have axis-asap account just watch. It is for information please.  
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Deal Cadet Deal Cadet
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same happened with me.  Due to flexi fixed deposits, I got upgraded to liberty.  Now when i asked them to revert back they say its not possible. options: Maintain min. balance  Or  shift to lower varient with MAB of 10K   OR  close account. 

As i have given this account no. to many MF, Other bank FDs, etc.  its hard for me to close A/c.  Feels now, I have been trapped. 

Comrade Comrade
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Transfer to any rural branch and try to get it degraded to easy access account... Only 2500 mab required then

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Deal Newbie Deal Newbie
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Did you get any communication when they changed your account variant? I too have an Axis ASAP account, but can't verify if my variant has been changed or not as I have more than 12K in the account. 

Talk-Of-The-Town Talk-Of-The-Town
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Here you can verify.


Screenshot20240901070001Signal2


Received message yesterday,

Your Service Request no. 240831925876 for account migration has been registered & will be completed by 03-09-2024 17:26 IST. Track your request
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Finance Mentor Finance Mentor
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@sarora Axis BASIC SAVINGS ACCOUNT, you will get Axis RuPay Platinum debit card too.

Investor Guru Investor Guru
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Amc kitna

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Deal Cadet Deal Cadet
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Whenever I see any talks related to Axis, I have this only few words: "Axis is a shit"

Unfortunately, my employer has chosen axis bank as salary account and I have to bear it all.

Talk-Of-The-Town Talk-Of-The-Town
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Today, my wish is completed. They have changed it SBBSA CODE

means savings bank basic savings account. signal-2024-09-03-14-16-53-465

Deal Newbie Deal Newbie
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Same happened with me. I had an Axis ASAP account since 2018, but without any notice, it was changed to a minimum balance account requiring 12k. Customer care was unhelpful & useless, they insisting I have to maintain this balance. So I visited the branch, they were also not helping me and denied I ever had a zero balance account. So I had to raised voice and spoke directly with the branch manager, who listened and helped me converted my account back to a basics zero balance account and reversed the charges too. However, the new basic savings account has a criteria which is you cannot cross maximum balance of 50k; exceeding this will automatically convert it back to the 12k minimum balance account. Moral of the Story never rely on Axis. Axis bank is the most third class bank i have ever experienced. They can do anything. There policies are shit. They don't care customers problem.

Talk-Of-The-Town Talk-Of-The-Town
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Put your case in cpgram (GOI). See results afterward.

https://pgportal.g...n/

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