Auto renewal flaw and fleece

I lost Rs.2000 for a service not used, the getwoo app claims once deducted they will not refund and paytm was supposed remind me of the auto renewal 5 days before the deduction from my paytm account, but that was not the case.

Once I recharged my wallet, 2k straight way lost. and on reaching customer care of paytm, they asked me to contact the getwoo app service provider (which they conveniently evaded) .

Pathetic.