Amazon locked my account. I am unable to unlock it.

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Deal Cadet
rajuvtz

lockam

hi everyone

I recently added Amazon Pay GV to my friend's account to pay the electricity bill, which was bought using a SBI cashback card. Amazon restricted up to 5 bills per account, so I used my Friends Amazon account.
My friend's account doesn't have any mail ID attached to it, and now it's locked temporarily and we're unable to sign in. I tried different ways, but nothing worked. I contacted customer support with the registered mobile number, but they are not responding properly. I have added 10,000 gift vouchers to that account.
So if anyone of you faced a similar situation earlier, please help me recover this account again.

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Trailblazer Trailblazer
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Wishlist Champion Wishlist Champion
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You have to write reason why they should unlock your account just like we do for Twitter or Facebook

My colleague account was locked due to some international transaction after 1 week it gets restored

Take help of chatgpt to write 

Deal Cadet Deal Cadet
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thanks bro will try this way
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Pro Entertainer Pro Entertainer
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Ye hua tha 1 baar mere sath, it took 7 days, their special support (the call was transferred by normal cc) unlock it and said it was licked for security reasons

Deal Cadet Deal Cadet
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what did they ask and after how many days its unlocked?
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Deal Cadet Deal Cadet
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Update : after calling them multiple times... Maybe like on 10th call... They asked some security questions and took request to unlock and asked me to wait 48 hours... From then I keep on checking and tried resetting password several times... Finally today it worked.. I changed my password and then redemmed all my gv balance

Deal Cadet Deal Cadet
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And they cancelled all previous  orders of mine and refunded to gv balance.. In my case it's bill payments.. Which are already successful 2 months back... I don't how how they refunded my money...

Deal Cadet Deal Cadet
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I added totally 14000gv..in which I used 4500 to pay electricity bill payment and account got locked out when I tried to pay second bill... But now even that 4500 bill payment was removed from order history and refund was added to wallet... I cross checked my bill again.. But it was ctedited to my electricity dep account

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