Almost Rs 1 lakh cheated by Snapdeal!!!

This is regarding order number: 4008161101

I tried to order a SAMSUNG 48H5100 TV on 14th of Dec’14 as there was 30% discount on Snapdeal.com. But the amount got debited TWICE from my account. I have sent the screenshot of my bank statement as a proof to Snapdeal customer helpdesk. I have repeatedly called the customer care for refund only to be falsely assured of refund within 48Hrs. I request Snapdeal to refund the amount immediately.

And also the order placed for the TV got cancelled today a week after placing the order. There was no notification as to why the order was cancelled without consulting the customer. Refund for the order number: 4008303056 is yet to be initiated.

Looking back I feel the 30% discount is actually a trap setup by Snapdeal.com to lure customers into paying the amount and NOT to deliver the product.

This is the first time I ordered from Snapdeal.com and I have had the worst experience of my life in online purchasing.Almost 1 lakh Rs gone from my account and no delivery of product. What a waste of time and money dealing with Snapdeal!

I ADVICE EVERYONE TO NOT TO PURCHASE ANYTHING FROM SNAPDEAL.COM AND GO FOR MORE TRUSTED SITES LIKE FLIPKART.