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all orders getting auto returned or cancelled by delivery partners (clownmart aka jiomart )

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Benevolent
gakarshit

order 4-5 times after few hours in same day ,they all got auto returned or cancelled ,anyone facing similar issue ??

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Firestorm Firestorm
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Partners are lazy to deliver

They sent out for delivery 9.20pm

And sent customer rejected order at 9.21pm

Benevolent Benevolent
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even big basket is better now ,they order and dilvered in 2 hours just there prices are higher
Trailblazer Trailblazer
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@gakarshit

Service wise, BB is the OG, the best of all, amazon comes 2nd, flipkart comes 3rd (but cheapest among all). Jiomart is the worst, I used to order from there but so many restrictions like offer will not be applied on oil, rice etc. Then everything is OOS during delivery, they also started stealing cashback, their promocodes never get applied. Once they provided 1 kg of onion in the place of 2 kg, I took the onion with the deliveryman to the nearest shop and weigh that to prove myself. Then they will show that the customer has rejected products. Enough is enough. From that time, I shifted to Flipkart and found mental peace. Never going back to Jiomart even if they offer products as free. Stress free life and peace of mind is above everything.

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Pro Community Angel Pro Community Angel
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Yes, but today one guy delivered the order finally.

He was never assigned before, so I think it's a problem with some delivery people. 

Benevolent Benevolent
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online platform need to take cancelling rights way from delivery guys
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Community Angel Community Angel
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Ordered yesterday night, delivery today morning

Benevolent Benevolent
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ordered 3 times yesterday and 1  time today all returned or cancelled 
Trailblazer Trailblazer
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The next thing they will do is to block your account due to 'return by you'. Jiomart is a total failure.

Benevolent Benevolent
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even big basket is better now ,they order and dilvered in 2 hours just there prices are higher
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Firestorm Firestorm
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Partners are lazy to deliver

They sent out for delivery 9.20pm

And sent customer rejected order at 9.21pm

Benevolent Benevolent
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very bad move by reliance, will ruin public trust in their jiomart 
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Deal Subedar Deal Subedar
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this is the reason i am not very bullish on jiofin   considering how shit jiomart is i don't expect them to be able to compete with groww zerodha Navi gpay etc    even axis, flipkart and cred are more trustworthy than jio

Brand Enthusiast Brand Enthusiast
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Ordered yesterday they deliver same day

Deal Subedar Deal Subedar
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Was your order consists Bharat chana dal?

Pro Community Angel Pro Community Angel
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That's not a factor I think

Never ordered bharat products but still the same issue here 

The PostMighty The PostMighty
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It's a joke that Jiomart technically has a 90-minute delivery for most of their items, I've ordered like 10+ times & I've received just once or twice in the same day let alone 90mins.

And on top, they don't even have an ice box for cold items I ordered milk once and it got spoilt which in this cold weather is an achievement itself,god knows how long they were wandering around before delivery.

Pro DealBaba Pro DealBaba
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Ordered a Day ago and got delivery the next day 

Pro Community Angel Pro Community Angel
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Just not placed an order worth 300 and they cancelled items worth 260 citing non availability while the items are still in stock, their inventory system is messed up. Now when the delivery executive (if he comes) will arrive he will give a weird look that why you ordered only one item. 

Pro DealBaba Pro DealBaba
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Same happened with me they are cancelling some products from order stating not available

And products still showing in stock

I placed order for 3 products and got delivered 2 the other 1 was cancelled stating not available
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Deal Baba Deal Baba
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Jio Mart Hiring Head is actually working for a rival company [ not one, many ] , he only hires those who agree to give Worst service in every section from packaging to delivery.

I know him very well.

His name is PK.

Deal Major Deal Major
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Eee to lull wala naam hai

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Deal Cadet Deal Cadet
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JioMart and Reliance has no seperate stock reserves. They are same.

If you order some items say coco cola today and the expected delivery is tomorrow, however in the mean time a random customer in the store clears coco cola stock. And your order gets cancelled because of non availability of items.

Pro Community Angel Pro Community Angel
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But orders getting cancelled immediately (within 5 minutes) while items still showing in stock, which means even items that are already out of stock are showing in stock on site. 
Also even after packing , delivery executives marking the orders as cancelled because probably they dont want to travel far for the delivery. 
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Deal Cadet Deal Cadet
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More than Half of my jiomart orders are either returned or fake delivered (Never recieved but marked as delivered ) .Thankfully due to trust issues with reliance  , all orders were COD 

Deal Cadet Deal Cadet
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Yes Happened with me too.  Few days back, Item Cancelled even though they were available in stock .  They didnt even state the reason for cancellation.  If any one has higher authority email id of jiomart then pls share. I am planning to put email and ask for compensation. 

Benevolent Benevolent
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Don't forgot to tell us how it goes sunglasses
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Generous Generous
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shaadi

Deal Major Deal Major
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Jiomart is giving same day delivery within one hour

Deal Newbie Deal Newbie
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Same With Me. I have wrote mail.but no proper response. So I decided to go consumer forum for this.

Deal Newbie Deal Newbie
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The same is happening with me now. 3 consequetive orders got cancelled by the delivery partner After I received the delivery OTP. Did anyone get it sorted. This has started feeling personal 

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