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Airtel Thanks - Unable to make bill payment

641°
Benevolent
panchabhut

For last 7-10 days, I am not able to make any bill payment on on Airtel Thanks using the Axis Airtel card. Card is already saved as tokenised form. First tried booking booking Indane cylinder and then for making electricity payment. In both cases, either the payment option is not shown or card is shown but after entering CVV, pop-up comes that txn cannot be processed due to technic al reasons. 

Any one else facing similar problems?

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Helpful Helpful
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Exactly same issue I am facing
Generous Generous
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Working for me. Uninstall and reinstall the app,it might help.

I am not logged in with airtel number.
Deal Cadet Deal Cadet
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Do we get success message for electricity bill like we get for cylinder booking??
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Deal Cadet Deal Cadet
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Try entering card details manually. It worked for me

Benevolent Benevolent
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Deleted saved card and then tried by entering manually. It worked.
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Helpful Helpful
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Amt got debited twice for me, still txn didn't get process. 

Review Expert Review Expert
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From last one month always getting merchant name AIRTEL instead of arpl type for ebill. Last month also cashback didnt received. Any solution
Deal Lieutenant Deal Lieutenant
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No solution. Only God knows how it's working for others.
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Deal Cadet Deal Cadet
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Just paid my Airtel Black bill via Amazon Pay .. working fine.

Community Angel Community Angel
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From past 4 days my electricity bill payment, I'm paying from Airtel axis card amount gets deducted from card, bill payment will get failed and refunded to card. I tried 4 times in 3 days, happening same each day. Definetly it's Airtel bill payment service issue.

Deal Subedar Deal Subedar
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Same 

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Deal Subedar Deal Subedar
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I made the payment the payment is getting stuck 

Investor Guru Investor Guru
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Working for me, not working for my sister. Airtel Thanks. 🐒

Community Angel Community Angel
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Now Airtel Thanks removed cc option for bill payments. What the hell is this? 😡

Wingman Wingman
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Removed. Yes. Wtf airtel doing
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Deal Subedar Deal Subedar
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I am getting the same error but I know solution just manually enter the card number your trx will be processed successfully.
Deal Cadet Deal Cadet
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But only UPI and netbanking option show. How to enter card manually?
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Benevolent Benevolent
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Paid Airtel postpaid bill by Airtel CC today. I got pay by debit/credit card option" by scrolling down at the payment mode selection page and had to manually enter details. 

Community Angel Community Angel
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Credit/ debit card option is coming for prepaid, postpaid bill payments. For utility bill payments card option not showing. I think Airtel wantedly disabled, don't know the reason why

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Finance Ninja Finance Ninja
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I can't see cc option for utility bills.
Coupon Baba Coupon Baba
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Anyone raised a complaint on Twitter? 

Coupon Baba Coupon Baba
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Now credit card option is visible in the latest app for gas cylinder booking 

Analyst Analyst
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Always getting operator down error from past 1 month
Generous Generous
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Airtel app is throwing up error while trying to recharge through Amazon Pay. 

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