Zomato Wallet Money Unable To Use & No Support From Zomato
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![Screenshot2023-09-01-20-20-05-086com.application.zomato](https://cdn0.desidime.com/attachments/photos/929215/medium/Screenshot2023-09-01-20-20-05-086com.application.zomato.jpg?1693579843)
Yesterday From Night 9PM Onwards They're Not Allowing Me To Use My Wallet Money
From August Starting, They Sending Me Continous Messages To Use My Money In Wallet.
I Have 3300+ In My Wallet At Starting, I Forcefully Ordered Food To Use That Money
Even Yesterday Night Also I Try To Use My Money But They Not Allowed Me.
Coming To Swiggy, 2 Months Back, They Converted All My Money To Giftcard Balance(Which is Good Thing) By That I Can Use That Money For The Next Year When I Want Order But, Coming To Zomato They Forced Me To Use My Money.
I Tried Contacting Zomato So Many Times But, There Is No Call Support Even Mail Support Team Also Not Working Properly
Please Suggest Some Ways To Get My Money Usable.
Advance Thanks.
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This why we should never keep balance in any gift card or vouchers..
Balance is safe only in bank account
Then complaint’s with all details on consumer helpline website and share complaint details with zomato.
Zomato discontineu d their wallet from 31sr August. I had 1100 in my Zomato wallet and I have to use it before 31st August. They mailed me about that they will Stop Zomato wallet 1.5 months ago
But In My Case Using 3300 In 1 Month Is Not Fair
It's your mistake bro sadly🥲... Try contacting CC, mostly they'll not respond cuz it's your mistake....you should just forget that money ....try writing a mail tho
This is company's mistake
As per RBI guidelines if any wallet is going to be closed they should transfer the available balance to customers bank account by asking bank details
![replyuser](https://cdn1.desidime.com/avatars/default/medium/missing.png)
you are unable to do an order with that money on Zomato?