Snapdeal Reviews

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Snapdeal Ratings
  • 6 month Rating
  • Product and Service Pricing
  • Chance of Future Purchase
  • Shipping and Packaging
  • Customer Service
  • Returns and Replacement Policies
  • Website's Ease of Use
  • by s_vishal1432... on 23 January 2014
    I ordered a Lenovo Essentials 505s. Order Number: 1623366609... Delivery date of my product was 22nd Jan 2014, and later on it was re-scheduled to 27th Jan 2014. After speaking with the customer care at snapdeal, I didn't find any solution for early delivery. I provided the option to either deliver it within two days or refund my whole amount, Team Leader from customer care named "Saurabh" directly cancelled my order and didn't promise to deliver the product in time which I asked to do. Thi... view more
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  • by rgindia on 09 January 2014
    I placed a order for lint remover along with charger vide order no. 1569181404O dt. 03.01.2014. The charger was supplied with the lint remover. Against my complaint I was offer Rs. 50 through SD points which can only be adjusted in my next purchase in case I make otherwise I can not get the money. My request to pick up the lint remover and refund my money has not been responded. Snapdeal arbitrarily credited 50 SD points to my account which I will now never use. The co. has cheated me by char... view more
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  • by seomajesty390 on 06 January 2014
    Hi Purchased 2 corded telephone from snapdeal in 1st week of December but i received both the products damaged and I initiated the return of product on the same day I received delivery but after 15 days return of product happen and still after return from more then 10 day I am waiting for my money back or correct product to receive..... My order number is :1501774537 And Return pickup id is : 128610296590 And when call customer care they all are donkey sitting to take your call. I M... view more
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  • by a4rocks on 05 January 2014
    Snapdeal has served me well and till now, all the three items that I bought were successfully delivered on time and with proper packaging and hence haven't had any bad deal with them as such. Even their TrustPay money back scheme sounds nice but I prefer eBay's PaisaPay system over that any day. Either way, a good website for me. view more
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  • by syedibr on 28 December 2013
    It is the store which has the most competitive rates for more than 50 percent of the products. As far as my purchases are concerned I have bought quite a lot of things from snapdeal. The return policy of snapdeal is good on paper but worse in reality. It is one of the sites with worst customer service. The reply to any query will be the boring, irritating same repeated phrases. You are good until some problem crops up like wrong item shipped, or item damaged etc., then you are at crossroad an... view more
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  • by gadgetfreak on 28 December 2013
    Snapdeal is a good site that provides good discounts and offers from time to time. The bad part is that they send wrong items most of the times that what you have ordered for. I have now placed more than 15 orders on this site but faced this problem in 3 of my orders. Even of all this, I love Snapdeal coz of its interface and mobile app that lures me to make a purchase on this site. view more
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  • by achint.nigam on 28 December 2013
    I am not sure, how they are doing the business in books. I order a book they cancel it in 2 days saying seller cannot fulfil it, then next day the book is available , I again order it, and it again gets cancelled, and they cycle goes on and on. The costing is sometimes excellent, but the service quality with so many independent sellers has gone worst. I would say go for COD with this site, so that your money is not trapped. http://i.imgur.com/2hNAUMu.png <a href="http://imgur.com/2hNAUMu"... view more
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  • by chethubm on 28 December 2013
    So far i have purchased pen drive- memory cards, T-Shirts, mobiles from snapdeal. But the problem I found with this site is sometimes they cancel the order even though its their mistake.. Few days back i ordered mobile phone which was listed at very low price due to pricing error (look here http://www.desidime.com/forums/hot-deals-online/topics/nokia-105-rs-692). but they cancel all my order. other than this shipment is always on time & pricing is reasonable. Shipped product is most of the ti... view more
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  • by mr_vasanth on 29 November 2013
    *A word of caution:* Gold coin purchase with snapdeal is a big NO ! The coin I have ordered on 31-OCT-2013 in snapdeal has not reached me still. But the status in snapdeal page shows as delivered. The seller has called me this week and asked whether I got it delivered. I said No. Then he asked whether I received any CD. When I asked the reason he said that they stuff the coin in between CDs and courier. Is this the way to ship a gold coin ? In neither way I have received the product. T... view more
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  • by minaljunction on 28 November 2013
    Item name : HTC one Dual SIM Item Order number : 1436091475 http://www.snapdeal.com/product/htc-one-dual-sim/467380062 This has been hell of a service received from Snapdeal. I have been watching this HTC one for a long time. After waiting for so many time I have decided to order this item. There was an amazing offer which played as a catalyst for me placing the order. I have ordered the item with a good deal which is 4k less that that of the current listing. I was waiting for the i... view more
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