amazon not took wrong size tyre

189°
Deal Subedar
sukant1989

i purchased car tyre from amazon,tyre was not returnable but i got wrong size tyre,so i chat with amazon cc and told that i received wrong size tyre and i want exchange they accepted my exchange request but today new tyre delivered but delivery boy not asked for return tyre when i asked about he don’t know about return,now tyre is worth Rs.4500,what should i do now?

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18 Dimers
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Deal Subedar Deal Subedar
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not showing any tracking id,just written that you returned 1 item

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Deal Subedar Deal Subedar
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now should i ask amazon to take back tyre or sell that tyre?

Deal Subedar Deal Subedar
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People here will offer you both choices. If you are undecided, just toss a coin and be done with it.

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Deal Subedar Deal Subedar
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wait for 2 weeks just to be on the safe side then sell $$$ wink

The Alpha The Alpha
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Hence it comes under non returnable category u won’t need to return and Amazon proided returnless replacement for u

Deal Subedar Deal Subedar
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i directly call seller,told him to take back product,he told that pickup will be done within a week

Deal Newbie Deal Newbie
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not a good idea to do ANYTHING outside of the Amazon system, but finally the call is yours.
You did not even bother to reply to the previous guy, whether it was a seller item or Amazon fulfilled.
Mostly seller already got paid by Amazon for the previous order too
and now🤦🏻‍♂😖 you are returning the previous order.

Unless Amazon approves it, your orderbook and account would continue to be flagged for 4500Rs returnless refund.
So, all in all: your loss!

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Tech Guru Tech Guru
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From what I could infer, the ops intention is to return the wrong one and be genuine. And on the other side, dimers think of making this a loot. And eventually similar set of folks complain on India not producing quality stuff or not progressing. Irony!

Deal Newbie Deal Newbie
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not in the preceding 3-4 comments i think

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Critic Critic
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The thing is that for the product which are non returnable and when these products gets some defects then Amazon sends the new one without picking up the other one. So you can keep both the products. No issue.

Critic Critic
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I don’t think seller will be at loss if it is Amazon fulfilled. He will be paid by Amazon for both tyres.

Tech Guru Tech Guru
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(insider information) Seller is at loss, and infact he will be penalized for not honouring the order in the correct way

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Deal Subedar Deal Subedar
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i asked seller to mail pickup confirmation via amazon msg then only will give product to delivery boy

Deal Subedar Deal Subedar
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no response from seller,now i don’t think seller will pickup

Deal Subedar Deal Subedar
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if it was amazon fulfilled order , then seller would get paid for incorrect one + correct one ?

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