NEVER BUY A PRODUCT ON EXCHANGE WITH SNAPDEAL

Snap deal has exciting exchange offers and I bought a 32" Philips TV on exchange offer. The delivery boy just delivered the TV and he said its not his duty to take the old TV. I called the customer service many times and after a long wait to get through, they make lame excuses such as they are not able to hear, they will call back, the representative will come etc. Its been a month now and nobody has turned up and I ended up paying the tv price and have not been able to sell my old TV.