HELP transaction status "Not Booked" changed to "Booked" in IRCTC

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Deal Newbie
kirankiran10333
Booked tatkal tickets after payment shown as "Not Booked" and mentioned as refund will be initiated in last transaction (took screenshot) . So, booked again again tatkal tickets using different id (from another mobile), it's also shown same just like above. But, after sometime tickets are booked in both accounts. Customer care repeating the same thing even after attaching the screenshot as "you should check transaction status and then book the ticket and we can't give refund". Kindly help me. Amount is high since all r tatkal tickets.
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Deal Subedar Deal Subedar
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I don't think anything can be done in this case until you prepare yourself to take them to court. 


But this is really strange, thanks for sharing this here. I will be extra cautious from next time. 

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Deal Subedar Deal Subedar
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I don't think anything can be done in this case until you prepare yourself to take them to court. 


But this is really strange, thanks for sharing this here. I will be extra cautious from next time. 

Deal Cadet Deal Cadet
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ya to train aab 4 ghanta sa jyada late ho jab tdr daal sakta ho nhi to koi tarika nhi ha, IRCTC aisa hi to loot karta ha.

Crowdpuller Crowdpuller
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@Jarvis.-.

Helpful Helpful
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What does Booking Status and Current Status show? CNF, CNF?

Generous Generous
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Forget and Move On.

Nothing can be done in this case.

Patron Patron
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New Information. Will have to keep this in mind in case of need.

Btw did you check any email received , before booking another ticket?

Also, although incase of normal ticket it shows correctly & instant mail received. But I think incase of tatkal lag happened.

U can try complaint in consumer forum or cpgrams.

Next time close app & open again to check status before booking.

Deal Newbie Deal Newbie
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I didn't get any.
Do they respond in cgprams or consumer forum?
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Benevolent Benevolent
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nothing can be done in this case and they r right always check transaction status from irctc before booking another one as sometimes this happens when there is a slight delay in payment gateway 

Deal Subedar Deal Subedar
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Oh! Have you ever experienced this before?
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Deal Cadet Deal Cadet
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Depending on your status of ticket. You could file a TDR.

Deal Cadet Deal Cadet
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Last Option: Try doing some form of settlement with TT while travelling. 

Deal Cadet Deal Cadet
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Btw how you were able to book tatkal ticket two times, we are not able to get tickets in first time itself?

This kind of thing happened with me but with normal ticket, where amount deducted only once and got both the transaction successful. Was full on confusion, which to cancel and will they say it's a Glitch and not allow board if I cancel one of them, so canceled both and booked fresh, and got refund for both the tickets 😅

Deal Subedar Deal Subedar
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Full refund ? 
Benevolent Benevolent
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@kirankiran10333 Which Payment Gateway U Used ?? Irctc ipay ??


( For The Safer Side I Wanted To Know In Case Transaction Failed But After 1 Minute Irctc Taking Money From Payment Gateway )


Upi Method Or Others ??

Irctc App Or Browser ??


Previously If Transaction Failed Means I Immediately Book Tatkal Ticket From Another Device.


Looks Like They Implemented New Feature.

Deal Newbie Deal Newbie
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Through UPI IRCTC ipay and through mobile app
Deal Newbie Deal Newbie
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If the Ticket status the CNF then there is nothing you can't do as there is no refund for tatkal ticket, best option is to swap the ticket with some one or reach out some IRCTC ticket agent and sell the ticket which is booked in one account. 

Also it is not recommended to book tatkal ticket from multiple account to avoid multiple bookings status. It is better to book the ticket in counter and speak with TTE for seat allocation after chart is prepared and checking the seat availability in IRCT mobile app

What is the train you have booked & what is the amount, class type? 

Deal Subedar Deal Subedar
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Never came across such a scenario, Not Booked jab b aya h to refund ho jata h amount.

Agr ticket confirm hoti h to PNR aa jayga usi time, otherwise, refund aa jayga

Tumse hi kahi galti hui h shayad book karne me

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